As an online consumer, you are entitled to your personal privacy. With that in mind, Greyhound Lines, Inc. has adopted a statement that explains and confirms our commitment to provide you with a variety of online shipping services while maintaining your personal privacy. Please note that this statement is subject to change at any time, with or without notice. Every effort will be made to keep it updated to reflect our current policies.
Personal Information Collected On ShipGreyhound.com
It you do not wish for your email address to be used as a means of communication with Greyhound, you have the option of removing it from your profile. However, a phone number or fax number will be required in order for Greyhound to establish communications with you for shipping or billing issues that may arise.
Sharing of Personal Information
As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. We also share relevant customer information with other interline bus companies and third party commercial carriers, couriers and contractors that ship packages for us. This sharing of information is a necessary part of our shipping process. These parties are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping Greyhound provide its services.
We do not sell information to third parties that could be used to specifically identify an individual customer or group of customers. However, we do provide personal data to government agencies as required by law or regulation.
Information, including personal information (name, address, and phone number), provided as part of a shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the GPX Terms & Conditions.
Use of “Cookies”
Security for Online Transactions
Greyhound uses “CRE Secure” as a compliance partner and uses industry standard tools to encrypt information and keep data private and confidential as it is transferred between your machine and Greyhound. This technology makes it safe to transmit your credit card number over the Internet.
Security for Personal Information on Packages
Although we make reasonable efforts to limit access to our facilities and vehicles to authorized personnel, we are not responsible for maintaining the confidentiality of information that is printed and placed in plain view on a package or letter.
Security and Responsibility For Links and Linked Information
The Greyhound web sites contain links to other sites for general travel information, for advertising purposes, or to offer our site visitors interesting information. Many of these sites and their advertisers may collect information about customers. Greyhound takes no responsibility for the privacy rules and conditions maintained on any linked site and we encourage you to examine the privacy policies contained on these sites.
Greyhound maintains no responsibility for the content of material on linked sites. Please inform us at Webmaster about any concerns you have regarding the content of any of our linked sites.
Your use of this web site is consent to the information described above. Changes to this statement will be posted at this page, as indicated above, so you are aware of the information collected, what information may or may not be disclosed, and your rights to choose not to have information disclosed.
If you have any questions or comments about this privacy statement, the administration of this web site, or your online relationship with Greyhound, you may contact us via e-mail at Webmaster. The following postal address is available as well:
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, TX 75266-0362
Revision Date: October, 2013
Door-to-door or counter-to-counter, we provide the best combination of service and value in expedited, time-critical package delivery. Serving thousands of locations coast to coast, Greyhound Package Express offers a variety of delivery service levels with frequent daily departures.